Why do I have a hold?
Registration holds placed by the Academic Support Office* (ASO) prevent students from registering for classes. These holds are not intended as punishment; rather, their purpose is to help students evaluate their performance by meeting with trained advisors who can help students identify and utilize resources that will help them succeed at and graduate from BYU.
*It is possible that you have a hold from another office on your account. If you are wondering why you have a hold or which office placed the hold, you can go to
" for more information.
How do I remove a hold?
Students with WARN (warning) or PROB (probation) standings have a registration hold placed on their accounts after the add/drop deadline of the next semester or term they are enrolled in. This hold will be removed once the student completes his or her Academic Improvement Plan (AIP) and meets with an academic advisor, who will approve the AIP. Once the AIP has been approved, the hold will be removed within one business day. Go to Academic Improvement Plan (AIP) to learn more.
Students on CAP (Continued Academic Probation) will have a registration hold placed on their accounts as they are returning to BYU. This hold will be removed once the student completes his or her Returning from Suspension Packet. Go to Returning from Suspension Process to learn more.
What if I am serving a mission or am not at BYU?
In many cases, students who are away from BYU can schedule phone appointments with their advisors to approve AIPs. Please contact your college advisement center to set up an appointment. Students who are unable to meet with an academic advisor may submit a Registration Exception Request to temporarily remove their hold. Students who submit this request will still be required to complete AIPs to permanently remove the registration hold on their accounts.