Jeff adheres to the model of treating all people with dignity, worth, and respect. He is a first generation college student and considers it a privilege in helping BYU students. He finds it rewarding to assist students to identify their individual strengths, vision, and purpose in contributing to BYU and society. Jeff has worked in multiple advising roles on and off campus and he is a Licensed Clinical Social Worker.

Melanie Burton is an Academic & Career Advisor who has worked in several campus advising areas as well as with campus-wide advisor professional development. She helped design the Test Preparation and Testing Strategies student development course, and has worked closely with first generation and at-risk students.